Small and Medium Enterprise Administration, MOEA and CDRI held the “Smart Innovation Application Service” forum today (19th), with the topic of the development of innovative technologies such as mobile, Internet, cloud, big data and new media and the new ecosystem of service industry, driven a multi-faceted new commercial market, and the promotion of upgrading and transformation of small and medium services enterprises.
With the continuous evolution of digital technology, affecting consumer behavior and changes in the operating models of various industries, many innovative technology applications have been born, and the wave of innovation is driving the major industries. People not only concerning the development of a single technology, but also the innovative application of smart technology and to find new markets for the industry and provide a more diverse service experience. KPMG consultant Yi-Zhang Pan, and Jia-Jun Wu, Executive Director of iCHEF, Wen-Bin Wu, the Director of Education of SITEC , Jin-Yu Chen, founder of Fandora Shop, Jie-Ren Song, CEO of USPACE, Jia-Lin Lin, Marketing Director of KKday and other innovative application masters, from food, art creation, tourism and digital technology industries are invited to share their experiences in different countries and environmental challenges, provide Taiwanese entrepreneurs a reference for innovative transformation in order to face the rapid changing market and highly competitive environment.
The deputy director general Wen-Ling Su of SME Administration, MOEA pointed out that in the era of digital economy, people's livelihood service industry lacks innovative thinking and new business models, it will face severe competition and challenges, the development of intelligence and digitalization is necessary. The SME Administration of MOEA will continue to assist the industry to introduce smart innovation applications and assist overseas deployments to enhance the competitiveness of SMEs.
Chairman Tain-Tsair Hsu of CDRI pointed out in his speech that Taiwan is facing a similar situation with Japan. The main problems are as below:
1. "Aging Society": Taiwan will enter the ultra-aged society in another nine years, and the speed of change will be very fast. At that time, the industrial pattern, productivity structure and population will also change. It is necessary to rely on "technology" to help such a drastic change.
2. “Long-term productivity reduction": Taiwan's service industry began to grow in 2000. The average annual growth rate of manufacturing GDP output in the 15 years before 2000 was 6.1%, and the service industry was 9.1%. But in 2001-2015 the GDP of manufacturing industry fell to 5.3%, and the service industry fell to 2.7%. It is obvious that productivity has fallen sharply, and is too much concentrated on ICT, which also need the assistance of digital technology.
3. “The imbalance of system development”: including regional industry, imbalance of generations and other aspects. According to the market survey organization, the growth rate of global e-commerce in the next four years will be as high as 95%. Taiwan's e-commerce industry is estimated to grow by 7% every year. Therefore, transformation and innovation are the only solution.
Chairman Tain-Tsair Hsu emphasized that Taiwan should think highly of AI and blockchain. However, chairman Hsu also reminded that the funds should be concentrated and the scale should be comprehensive, so that resources won’t be wasted.
The forum attracted about 250 people from wholesale, retail, catering, accommodation, communication technology industry and other sectors to participate. The feedbacks are enthusiastic and the attendees hope to bring new ideas for the transformation of innovative service industry through the exchanging of technologies and experience sharing during the forum.
Deputy Director General of SME Administration, MOEA Wen-Ling Su (right 6) and Chairman of CDRI Tain-Tsair Hsu (left 5) both attended the forum.
